See http://bit.ly/cFTMuz
According to some recent research done by the Social Media Academy, there is a direct link between company profitability and customer experience.
See http://bit.ly/cFTMuz
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The Australian Centre for Social Innovation has $1 million to invest. Applications close on Friday April 23rd.
See http://bit.ly/d7N2TE The excellence of any business depends on the willingness of its customers and employees to provide direct and honest feedback. Real-time feedback is crucial to addressing the customer's complaint and fixing the problem before the next customer comes through the door. The ability to measure things begets new behaviours.
http://bit.ly/TWTxj |